Welcome to Juneau, Alaska’s charming capital nestled in the heart of Southeast Alaska. If you’re planning an Alaska cruise or just curious about this unique city, you’re in the right place. I’m a Cruise Director who has been to Juneau dozens of times, and I want to take you on a virtual tour in this Juneau Port Guide — from where the cruise ships dock to the must-see attractions. Whether you’re setting sail on a ship soon or just dreaming about your next adventure, this guide will help you make the most of your time in Juneau.
Where Do Cruise Ships Dock in Juneau?
One of the first things you’ll want to know when arriving in Juneau is where your cruise ship will dock. Unlike some ports, Juneau has several different docks, and it can be a bit confusing because the berth numbering system doesn’t follow a simple 1, 2, 3 pattern like in other cities.
There are 2 berths right downtown, giving you immediate access to the heart of the city. They are most often called the Marine Park Dock and the Cruise Terminal. But I’ve also heard them called “North Berth” and “South Berth” and even “Berths 1 & 2.”
Behind those, you’ll find the Franklin Dock, which is a bit further back but still close. Then there’s the AJ Dock, named after the Alaska-Juneau gold mine that used to operate nearby. The AJ Dock is even further out, and often there’s a shuttle service to take passengers into town if you don’t feel like walking.
If you’re on a ship that’s tendering (meaning you’ll be ferried ashore by small boats), don’t worry — you’ll be dropped off very close to the Cruise Terminal dock, which is a really convenient location to start exploring.
Getting Oriented: The Juneau Visitor Center and Tour Meeting Spots
The Juneau Visitor Center is near the end of the pier at the “Cruise Ship Terminal Dock” (aka South Berth aka Berth 2). It’s housed in a distinct building with a shiny side and a domed roof and nestled between Tracy’s King Crab Shack and the Gold Belt Tram building. This is a fantastic spot to grab a map, ask questions, and get oriented before you start your day.
All tours typically meet at the end of the pier, so if you have a tour booked, that’s where you’ll want to head. But always check your shore excursion tickets from your ship for your meeting time and place, as every ship operates a bit differently, so the location can vary.
If you’re considering booking a tour independently rather than through your ship, keep an eye out for the wooden booths near the Visitor Center and along the pier—these are where independent tour operators work. You might even be able to book a tour on the same day, but I highly recommend booking as early as possible because tours fill up fast in Alaska, especially during peak cruise season.
Connectivity and Wi-Fi in Juneau
One thing to keep in mind is that Wi-Fi can be a bit hit or miss in Alaska. While some restaurants offer it, it’s not as widespread as you might find in the lower 48 states. If you need reliable internet access, the Juneau Public Library is a great spot. The library is on the waterfront, on top of a parking garage, with a blue mural on the side.
Plus, if you have a U.S. cell phone plan, it’s likely to work in Juneau, but speeds can be slower than you regularly experience back home.
Exploring Downtown Juneau
Downtown Juneau is compact and walkable, making it easy to explore on foot. From the cruise terminal, you’re just steps away from a variety of shops, eateries, and attractions. Don’t miss:
Tracy’s King Crab Shack: If you’re craving fresh Alaskan seafood, this iconic spot is right near the Visitor Center. There’s a second location on the waterfront at the edge of downtown.
The Alaskan Public House: Located at the end of the block with a large, red sign, this is a great place to grab a local beer brewed by Alaskan Brewing. They also offer shuttles out to the main brewery, which is a bit further out of town.
Whale Watching in Juneau
Whale watching in Juneau is an unforgettable experience. The waters near Juneau, especially in Auke Bay, are a feeding ground for humpback whales. Tours often last several hours, giving you plenty of time to spot these majestic creatures and explore downtown afterward.
Juneau is the best port in Alaska for whale watching tours. If whales are on your Alaska bucket list, schedule a tour in Juneau.
Rainy Day Alternatives in Juneau
Southeast Alaska is known for its lush temperate rainforest, which means rain is part of almost every Alaskan cruise. Don’t let a rainy day stop you—Juneau has plenty of indoor activities to keep you entertained.
The Alaska State Museum
This is a must-visit for anyone interested in Alaska’s rich history. The museum offers an in-depth look at the state’s past, starting with its native peoples and their cultures, moving through the gold rush era, and into modern times. You’ll find exhibits on World War II, fishing, tourism, and more. It’s a large complex, so you can spend anywhere from an hour to a whole afternoon here.
Keep in mind that the museum’s hours can be limited, especially on Mondays, so check their website before your visit to avoid disappointment.
The Sealaska Heritage Institute
For a deeper dive into Alaska Native culture, the Sealaska Heritage Institute is the place to go. Located at the intersection of 4th and Main, this museum focuses on the Tlingit people and other indigenous groups around Juneau. Inside, you’ll find incredible artwork, a replica clan house with hand-carved details, and exhibits that explain the importance of these structures and the social systems behind them.
Juneau-Douglas City Museum
This museum tells the story of Juneau and the nearby island of Douglas. It’s perfect for families, with interactive exhibits that kids will love. If you want to understand why Juneau is the capital of Alaska despite its remote location, this museum will give you all the answers.
The Alaska State Capitol Building
Most visitors don’t realize this unassuming building is the state capitol because it lacks the traditional dome. In fact, it’s one of only nine U.S. state capitols without a dome and has even been voted the ugliest capitol building. But inside, you’ll find unique artwork and interesting history. You can take a self-guided tour or a free guided tour (check times at the City Museum or the Capitol itself).
Nature Trails and Outdoor Adventures
Juneau’s natural beauty is right at your doorstep, and if you love hiking or just want to get outside, there are some fantastic trails close to downtown.
Basin Road and The Flume Trail
Just a 15-20 minute walk from the cruise ship docks, Basin Road leads you into a stunning wilderness area that feels worlds away from the city. Here you’ll find the Flume Trail, one of my favorite walks in Juneau. It’s a peaceful boardwalk trail along a glacial stream with waterfalls and lush forest surroundings. Even if you’re not up for a hike, this relatively easy walk is a beautiful way to experience Alaska’s wilderness.
Mount Roberts Trail and the Gold Belt Tram
If you want a bit more adventure, the Mount Roberts Trailhead is also located on Basin Road. You can hike up Mount Roberts and then take the Gold Belt Tram back down or vice versa. The tram ride offers stunning views of Juneau and the surrounding mountains, making it a popular activity for visitors.
The Gold Belt Tram is right beside the Juneau Visitor Center. If you’re not interested in the hike, you can ride it round trip.
Last Chance Mining Museum and Perseverance Trail
For those interested in Alaska’s gold rush history, the Last Chance Mining Museum is located at the end of Basin Road. Nearby is the Perseverance Trail, which ascends the mountain behind Basin Road. It’s a more challenging hike but offers rewarding views.
Final Tips for Visiting Juneau
- Book tours early: Alaska cruises are very popular, and tours fill up fast. Whether you book through your ship or independently, don’t wait until the last minute.
- Prepare for rain: Bring waterproof gear and plan indoor activities just in case.
- Use the Visitor Center: It’s a great resource for maps, tour info, and local tips.
- Explore both nature and culture: Juneau offers a unique blend of stunning wilderness and rich history, so try to experience a bit of both.
Juneau is truly a special place where the wild beauty of Alaska meets a welcoming small-town vibe. Whether you’re here for a day or longer, there’s something for everyone—from thrilling outdoor adventures and incredible wildlife watching to fascinating cultural experiences and cozy local eateries. I hope this guide helps you plan your visit and enjoy all that Juneau has to offer.
Sea More: Alaska
For even more tips on cruising to Alaska and exploring its incredible ports, be sure to check out my book Sea More: Alaska, available on Amazon.
Plus, you can grab my free Alaska Wildlife Guide to make sure you don’t miss any of the amazing animals you might encounter, especially the whales, for which Juneau is famous.
Happy travels and see you in Alaska!
